Publication of new version of specific accreditation protocol C002 concerning the Accreditation of certification of IT Service management systems based on ISO/IEC 20000-1.


The Specific Accreditation Protocol SAP-C002 contains a brief description for the specific area of accreditation “Accreditation of Certification of IT Service management systems based on ISO/IEC 20000-1”.
This SAP serves as a practical supplement to RvA Policy Rule BR002  and was amended on October 03, 2017.

In comparison with version 2 dated 15 December 2016 the following significant changes have been made:

  • changes due to the new issue of IAF MD18;
  • update due to new SAP structure with reference to SAP-C000;
  • changes due to the transition to ISO/IEC 17021-1:2015;
  • consideration of audit time in case of an integrated ISO 9001/ISO 20000-1 audit.

Click here for the latest version of SAP-C002.